FAQ

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House & Services

Where is the hotel located exactly?

The hotel Le Coucou is located in Méribel, in the Alps, offering breathtaking views of the mountains and direct access to the ski slopes.

Address: 464 Route du Belvédère, 73550 Les Allues Méribel

What are the arrival and departure times?

Check-in is from 3 PM and departure is possible until 12 PM. A late departure can be arranged upon request and subject to availability.

Is the hotel open all year round?

No, the Le Coucou Méribel hotel is a seasonal hotel, open only during the winter season, from December to April.

Is breakfast included?

It depends on your type of booking. Breakfast may be included in some offers or reserved for an additional charge.

Is the hotel ski-in / ski-out?

Yes, the hotel offers direct access to the ski slopes, allowing you to fully enjoy your stay on the slopes.

Do you offer ski equipment rental?

Yes, our Ski Room allows you to rent or buy high-end ski equipment directly on site.

Does the hotel have a spa?

Yes, Le Coucou has a wellness area with a spa, treatments, sauna, hammam, in partnership with prestigious brands.

Is there a swimming pool or a gym in the hotel?

Yes, Le Coucou Méribel has an outdoor swimming pool and a heated indoor swimming pool as well as a gym accessible to all hotel guests.

Do you offer activities for children?

Yes, we have a Kids Club and a Teens Lab, designed to entertain children throughout their stay, with activities suitable for each age group.

Is the hotel accessible to people with reduced mobility?

Yes, some rooms are adapted for people with reduced mobility. Please contact us for more information regarding your specific needs.

Do you accept pets?

Yes, pets are welcome at the hotel for an additional fee. Please inform us in advance of your presence.

Do you offer a concierge service?

Yes, our concierge service is at your disposal to organize your transfers, activity bookings, restaurants, treatments, and much more.

Do you offer customized experiences?

Yes, we offer tailor-made experiences adapted to your desires, such as snowshoe outings, ski lessons, or even moments of relaxation in our spa.

Can you keep my luggage and my belongings?

Yes, we offer a luggage storage service for keeping your bags and belongings before your arrival or after your departure. Our team will ensure their safety until you are ready to collect them.

Can I have a package delivered to the hotel?

Yes, it is quite possible to have a package delivered to the hotel. We recommend that you inform us in advance of your shipment so that our team can receive it and keep it safe until your arrival. Please note that we cannot be held responsible for lost or damaged packages.

Restoration & Bar

Does the hotel have a restaurant and a bar?

Yes, the hotel has 3 restaurants, the Beefbar, the Biancaneve, and the Fumoir, as well as a cocktail bar.

Are your restaurants open to outside customers?

Yes, our restaurants are open to everyone, including outside guests. It is recommended to book in advance, especially during peak season.

How can I book a table at restaurants?

You can book a table directly on our website, by phone or by email.

Do you offer vegetarian and vegan options?

Yes, our menus include vegetarian and vegan options, made with fresh products.

Can I have breakfast in my room?

Yes, a room service breakfast is available. You can choose from a selection of dishes and drinks to enjoy in the privacy of your room. Contact room service to place an order and find out the service hours.

Is there room service available?

Yes, room service is offered. You can check the menu available in your room and order directly from room service.

Do you need to make a reservation to come have a drink in the hotel bars?

No, it is not necessary to book to have a drink at the bar, but we advise you to check the opening hours during the high season.

Reservation

How can I book a room?

You can book a room directly on the website in just a few clicks. All you need to do is select your stay dates and your room type. You can also make a reservation by phone or email.

Can I cancel my reservation?

Cancellation conditions vary depending on the rate and the hotel chosen. We invite you to consult the specific conditions indicated at the time of your booking. If you wish to cancel or modify your stay, we recommend that you contact the reception or the reservations department directly.

Can I book multiple rooms at once?

Yes, it is quite possible to book multiple rooms in a single reservation, subject to availability.

What are the accepted payment methods?

We accept major credit cards (Visa, Mastercard, American Express). For any other payment method, we invite you to contact our booking service.

Access & Transport

Do you offer a transfer service from the airport or the train station?

Yes, we offer private transfers from the airport, heliport, or train station. Contact our team to arrange your transport.

Is there parking on site?

Yes, the hotel has a private parking for guests, as well as a valet service.

Events & Privatizations

Can I organize an event or a privatization?

Yes, our establishments are ideal for private events, weddings, seminars, or retreats. We offer tailored support.

Do you have meeting rooms available?

Yes, we have fully equipped meeting rooms to host your professional events.

How can I get a quote for an event or a privatization?

For any quote request, contact us via our website, by email or by phone. Our dedicated team will assist you in organizing your event and will offer you a proposal tailored to your needs and desires.

Recruitment

How can I apply for a job at Le Coucou Méribel?

We are always looking for passionate talents to join our teams. You can check our current job offers on our website or send us an unsolicited application by email at recrutement@maisonpariente.com. We will be delighted to meet you.

What types of positions are available at Le Coucou Méribel?

We offer a  wide range of positions in various fields, including reception, catering, concierge services, maintenance, and event management. We regularly seek talent to strengthen our teams in these areas.

Press & Influence

How can I contact the hotel for press inquiries?

For any press inquiries, please contact us by phone or email. Our dedicated team will be happy to respond to you.

How can I contact the hotel for inquiries regarding influence?

For any inquiries regarding influence, please contact us by phone or email. Our dedicated team will be happy to respond to you.